driver recruitment efforts as well as sway customer preferences in your favor. CSA scores are public information, except for crash indicators and Hazardous Materials compliance. This means brokers can look up the CSA scores of carriers before working with a carrier to ensure they are safe.
“Hermann Transportation monitors our CSA scores very closely,” said Richard Hermann, Director of Safety and Compliance. “It’s important to maintain acceptable scores as our customers demand their freight is hauled by a safe carrier with continuous improvement at the forefront of a solid safety program. Along with CSA data, Hermann analyzes information from many different data sets, including dash cameras, ECM analytics, and ELD’s to name a few,” he continued. “We don’t just do it to be compliant, we do it because it’s safe and right.”
At least twice a year, Hermann Services hosts safety meetings for all our drivers at both our Northeast and Southeast locations. At these meetings, we review how to prepare for roadside inspections and general safety tips. These meetings are a great time to reinforce our safety standards, answer any questions our drivers have, and ensure that safety remains a top priority for all associates.
CSA is not meant to have a negative effect on your safety records due to one violation, the program averages out violations. According to FleetMaintenance, inspectors assess based on things like the number and severity of safety violations, timing of the violations, number of investigations, and more. You will not receive a warning letter or investigation after one incident, your score would have to go over the threshold and remain over for more than a month or two. The goal of CSA scores is to enforce safety and reduce the risk of crashes, not to simply punish carriers for their violations out of the blue. Violations are brought to the carrier’s attention to be fixed and to help ensure the safety of their drivers and everyone else on the road.
